Target group
MOF Foundation is aimed at professionals who operate IT Services and those who want to become involved in this discipline. The target group consists of operational staff and managers wishing to extend, after having obtained their Foundation Certificate in IT Service Management, their knowledge of IT Service Management with a more specific approach to Operations Management. An important part of this target group consists of operational staff wanting to combine their (technical) knowledge of products with an understanding of IT Service Management. After obtaining the Foundation Certificate in IT Service Management (ITIL® Foundation) the MOF Foundation Certificate offers them a logical choice for a more specific implementation of IT Service Management.

The added value of MOF
Compared to ITIL, the emphasis is on operational IT management. MOF provides a comprehensive overview, with four quadrants and the Team Model which is useful at initial implementations, especially in smaller organizations, compared to ITIL®'s 11 separate Service Management Functions.

MOF adds to the Service management discipline the new tool for control: the Operations Management Review (OMR). With each quadrant, MOF associates an OMR, a key checkpoint focused on Service Management Functions. The MOF certificate provides an excellent basis for further certification in the field of IT Service Management, e.g. the Practitioners or the Service Managers Certificate.

Modules
EXIN develops the MOF examination for the following certificate:  Foundation Certificate in Microsoft Operations Framework (MOF Foundation).