Logo products Internationally renowned design bureau Total Identity in Amsterdam created the logo using concepts that represent the philosophy behind the new qualification program. Several variations of the logo, including pins for certified candidates, have been developed and will be used by itself as well as in combination with the EXIN and/or TüV SüD Akademie brand names. The logo has been presented to the official International ISO/IEC 20000 Steering Committee.
Program development EXIN and TüV SüD Akademie are jointly developing this qualification program for IT professionals. Since January of 2008, when the first Foundation level exams were introduced, the program has expanded to include Professional level exams. The entire program will include a Foundation Level, a Professional Level, an IT Management Track and an Auditing Track. This program is based on job roles and competencies and gives insight in how to accomplish the required quality level of IT Services.
ISO/IEC 20000 qualificationsThe qualification program is designed for a wide variety of IT professionals, at all levels, who are involved in the quality improvement of IT Services and IT Service Management, such as operational staff, supervisors, (senior) managers, (senior) consultants and auditors. The program is also well-suited for IT professionals already experienced in standards and best practices, such as ITIL®, MOF, COBIT, ISO 9000, ISO/IEC 27000, CMMI and ASL, and for IT-professionals.
For more information about the qualification program IT Service Management according to ISO/IEC 20000, take a look on this webpage or contact the EXIN International Service Desk at +31 30 234 4825 or your local EXIN Service Desk.
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